CALL CENTRE

Ubuntu Touch Project conceived a way to develop skills and create jobs within the call centre sector and the wider community, and entered a strategic partnership with BPeSA (Business Process Association of South Africa) in 2013 to improve industry employee wellness, while also providing opportunities for the sector to enhance their corporate social investment profile.

Call Centre Wellness Days and Solutions

Bespoke training and delivery of accredited Corporate Chair Massages by Ubuntu therapists meets the needs of a high-churn, high-stress industry. Employers seeking to improve the health and well-being of their employees particularly enjoy our popular company EAPĀ  ‘Wellness Days’ support activations, suitable for treat over a 1000 staff a day.

Community wellness as a driver for economic development

The Ubuntu Touch Project provides free training in therapeutic massageĀ  and entrepreneurship for women from disadvantaged communities. The trainees are placed in intern positions within the call centre sector, where they hone their skills and gain the experience needed to secure regular employment, either with the intern organisation, or elsewhere.

BPeSA sponsors Ubuntu Touch Project for a further year

BPeSA, in partnership ‘Catalytic Projects, DTI department, Mayor’s Office, City of Cape Town) sponsored the Ubuntu Touch Project in 2014 to train 10 beneficiaries from the vulnerable Nomzamo community in Strand. Impressed with the hugely successful outcomes, a further sponsored class has been scheduled for repeat training in 2015/16.